As we are a small business, please allow 1-3 days to process your order before shipping out. Orders are processed Mon-Sat (No processing on Sundays or holidays).
Shipping Info
We ship via USPS
Priority Mail (3-6 business days once shipped). Sole Addicted is not responsible for delivery delays caused by lost/unclaimed packages or incorrect shipping addresses. If your shipment states via tracking that your shipment has been delivered, but you still don't have your package you must address this with USPS NOT Sole Addicted. It is imperative that you enter the correct address at the time of purchase. The address entered is where your product(s) will be shipped to. Shipping fees are non-refundable. Currently we ship to the US only. International shipping will become available at a later date.
Refunds/Exchanges
NO REFUNDS/EXCHANGES ISSUED UNDER ANY CIRCUMSTANCE.
Item(s) can only be exchanged if there is an error on our end. Please make sure to review your order before completing purchase as there are no refunds. Always feel free
to contact us via our contact form for any additional questions.